TERMS AND CONDITIONS

NAVAKALPAGA AND THE GREEN STORE TERMS AND CONDITIONS

Please read these Terms and Conditions (“Agreement”, “Terms and Conditions”) carefully before using www.navakalpaga.com (“the Site”) operated by Sri Bhairava Industries (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at https://www.navakalpaga.com 

 

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.

INTELLECTUAL PROPERTY

The Site and its original content, features and functionality are owned by Sri Bhairava Industries and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

TERMINATION

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

GOVERNING LAW

This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Tamil Nadu, India, without giving effect to any principles of conflicts of law.

CHANGES TO THE AGREEMENT 

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

SHIPPING POLICY

THE GREEN STORE

For the products in stock:
We normally prepare the packages after we receive a confirmed order. Hence we quote 48 hrs or 2 working day to dispatch the products from our end on the normal days. In the festival seasons like Diwali, Christmas break etc times, there will be slight delays in shipping, as there will be a slight rush in these seasons.

Pre-Order / Back-Order:

For the products marked under “Pre-Order”, we normally ship in 7-10 days of order receipt, or specified otherwise.

We ship through BlueDart only currently, so we request customers to check if they are covered geographically by BlueDart delivery service. Please buy a product only if you are comfortable and know that either BlueDart deliver it or you pickup from their office close by.

Once we dispatch the product from our end, we will lose the control over it. We will provide the tracking number to the customers, so that they can track their packages. In case of any issues with courier, customers have to work with the courier company using tracking number as the reference. However, we as shipper also can try to escalate from our end. For any escalations, please allow the minimum duration as mentioned in the BlueDart website. If there is any delay in delivery beyond the normal duration, customer can reach out to their local courier office and check the package status.
Sometimes if there are confusions in locating the right delivery address, BlueDart delivery personnel will contact customers on the provided number, so please provide a working number which is currently being used.

Any undelivered packages will be there in the local BlueDart office, so that customers can coordinate the delivery or pickup the package from the courier office. If the package is not delivered for a couple of days, BlueDart will return the package to origin, that is us. Any returned package can be sent again to the customer, but customer will have to pay the shipping charges again.

Kindly Note:
1) We do not ship on Saturdays and Sundays and any National Holidays

2) During the major festival times, at times of disaster, natural calamities, it will be difficult to keep up with the 48 hours shipping commitment. We request customers to kindly bear with us in such times.

PRIVACY POLICY

Navakalpaga (www.navakalpaga.com) and its associated mobile applications (the “Site”), a service owned and operated by Sri Bhairava Industries. (“Sri Bhairava Industries,” “us,” or “we”). 

We know you are concerned about privacy, so we developed this privacy policy (“Privacy Policy”) to explain how we collect, use, and disclose information from you, our user (“you” or “your”). We provide Sri Bhairava Industries, a platform for care providers to access, share, and discuss about machines and essential products , and The Green Store, a platform for selling essential products, as well as a number of related services (collectively, “Services”). Certain Services may have provisions specifically applicable to them, as noted here – based on the Service you are using, please make sure to read all applicable sections of this Privacy Policy.

You may or may not register with us as a “Member” to use the Site or Services. In addition, access to certain Services may be reserved for specific Members based on the company or an organization with which the Member is associated. In order to access and use the Site and/or Services, you must agree to our Terms of Service and any other applicable terms. Capitalized terms not defined in this Privacy Policy will have the meaning ascribed to them in the Terms of Service.

So we are clear on the terminology we use, “Personal Information” means contact information (i.e., your name, address, email address, and/or telephone number) and any other non-public information that is used or intended to be used to personally identify an individual, and any other non-public information that is associated with that information. “Anonymous Information” means information that is not used or intended to be used to personally identify an individual.

BY USING OUR SITE OR SERVICES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY. YOUR PERSONAL INFORMATION MAY BE PROCESSED BY US OR ON OUR BEHALF IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING REPUBLIC OF INDIA) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY.

CHILDREN

The Site and Services are not directed to children and children are not eligible to use our Site or Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age, and no part of our Site or Services is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the Site and the Services.

COLLECTED INFORMATION

Personal Information

In general, the Personal Information we gather enables us to provide the Site and Services to you and helps us learn more about the use of the Site and/or Services. We collect Personal Information that you submit to us at registration for the Site, and in the course of using the Site, such as when you communicate with us. When you register with us, we may require you to provide certain Personal Information, including your name, mailing address, age, email address. You may choose to provide additional Personal Information as part of certain Services.

Anonymous Information

As you use the Site or Services, we may collect and store Anonymous Information including your Internet protocol address, domain names, browser and device type, and access times. We may also use Cookies (as defined below) or web bugs and navigational data like Uniform Resource Locators (URLs) to gather information regarding the date and time of your visit, and your geo-location (from your IP address). “Cookies” are small pieces of information that a website sends to your browser while you are viewing a website. Standing alone, Cookies do not personally identify you but merely recognize your web browser. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your browser until you delete them) to improve your experience on the Site (e.g., by keeping you logged in). Many consider the use of Cookies to be industry standard, and our Cookies do not contain any personally identifiable information. Persistent Cookies can be removed by following your Internet browser help file directions. If you choose to disable Cookies, you may need to log-in again each time you use the Services.

Disclosure – Usage of Third Party Cookies

We may use third party tracking services to track and analyse Anonymous Information users of our Site and Services. Such third parties may use Cookies to help track user behavior.

USE OF INFORMATION

Personal Information

We will use your Personal Information to:

• Administer your account;
• Provide you and other Members with Services and customer support;
• Respond to your requests, resolve disputes and/or troubleshoot problems;
• Verify your compliance with your obligations in our Terms of Service or other policies;
• Improve the quality of the Site and the Services;
• Communicate with you about the Site and the Services; and
• Market our products and services (and those of third parties) We may also create Anonymous Information by excluding information that makes the information personally identifiable to you. Please be thoughtful about what you post and make publicly available through our Services.

We may send you communications via email about the Site and Services. Based on your Service, you can opt out of receiving certain communications from the Site by clicking the “Unsubscribe” link at the bottom of each email or emailing us at [email protected] Please note that even if you unsubscribe or opt-out, we may still send you Site and Service related communications (e.g., emails related to your account).

Anonymous Information

We may, through our use of Cookies and web bugs, keep you logged into our Site or Services, collect your click-stream data, and personalize your experience on the Site or Services (including by tailoring content to you). We may use your Anonymous Information to analyze usage patterns so that we may enhance the Site or Services, improve the content of our software, and customize the Site or Services to you. We may also use your Anonymous Information to improve our internal operations, surveys and software, customize the content and layout of the Site and/or Service and contact consumers for marketing purposes in the form of advertisements or sponsored content.

DISCLOSURE OF INFORMATION

Personal Information

We may disclose certain Personal Information:

• To third party vendors or service providers who help us provide the Services or the Site;

• To third parties to whom you ask us to send Personal Information (including other Members);
• To a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honour this Privacy Policy;
• If we believe in good faith that such disclosure is necessary to 

(a) resolve disputes, investigate problems, or enforce our Terms of Service; 

(b) comply with relevant laws or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity, in which case we can (and you authorize us to) disclose Personal Information without subpoenas or warrants served on us; or 

(c) protect and defend our rights or property or the rights and property of you or third parties.

Anonymous Information

We may disclose Anonymous Information without restriction.

FEEDBACK

If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.

ACCESSING AND CONTROLLING YOUR INFORMATION.

You can review and/or change certain of your Personal Information by logging into the Site and accessing your account. We may limit the Personal Information you can change on the Site. You authorize us to use and disclose any new or modified information that you provide in accordance with this Privacy Policy, and you agree that we are under no obligation to delete or modify information that you have previously chosen to provide us. Please remember, however, if we have already disclosed some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.

Upon your request, we will close your account as soon as reasonably possible, in accordance with applicable law. In addition, we may retain your Personal Information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and take other actions otherwise permitted by law.

INFORMATION DISCLOSED TO THIRD PARTIES

This Privacy Policy addresses only our use and disclosure of information we collect from and/or about you. If you disclose information to others, including to other Members, the use and disclosure restrictions contained in this Privacy Policy will not apply to any third party. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

CHANGES TO PRIVACY POLICY

This Privacy Policy is subject to revision from time to time on a going-forward basis. We will post any revised version of the Privacy Policy on this page. If we make any material changes to it, we may also send you notice thereof to the last email address you have provided to us. Continued use of our Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

SERVICE SPECIFIC PRACTICES

The following notices explain specific privacy practices with respect to certain Sri Bhairava Industries Services that you may use and supplement the Privacy Policy above:

The Green Store:

• Certain Personal Information may be provided to us by your Company/Organization, including your schedule, email address, cell phone number, pager number, and any other contact information in its discretion. We will consider this to be your Personal Information.

Sri Bhairava Industries:

We may offer you interfaces that allow you to connect with social networking websites such as Twitter, Facebook, Linkedin or others (“SN Sites”) through our Site. We will work with the SN Site’s application protocol interface (better known as their developer API) in a way that allows you to authorize us to access your account on that SN Site on your behalf. In order to provide this authorization, you will not provide us with your user name or password to the SN Site, but you will need to log-in to that SN Site directly through our Site. Once authorized by you, the SN Site will provide us a token that allows the SN Site to recognize us when we ask, on your behalf, for access to your account information or to post information. You will be able to revoke our access to any SN Site at any time by amending the appropriate settings from within your account settings on the applicable SN Site, though such revocation may limit the Services we are able to provide you. Sri Bhairava Industries will never post information to third party SN Site without your authorization.

CONTACT US

If you have questions or concerns about our Privacy Policy, please contact us by sending an email to: [email protected]

This Privacy Policy was last revised: 12th October 2019.